One day open courses and workshops in London UK £295 per open course - Interactive Training and Free Newsletters - Continuous Professional Development

Total Success

A different type of training

 

For more information:

 email us: tsuccess@dircon.co.uk

call us on (+44) 020 8269 1177 or fax us on (+44) 020 8305 0555

 

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We guarantee to run all of our open courses. Book with confidence here: BOOKING A COURSE

We are making some exciting developments at Total Success. If you would like further information please contact us.

 

Thank you for visiting Total Success Training

 

Special offers for this month only:

1. All open courses - £295 per person + VAT

2. Book one course at full price and get one at half price

 - click HERE for the dates and details

3. All courses can be booked online - click HERE for full details

 

Click HERE for a full list of all our C.P.D. certified and accredited courses (inc Time Management, Mediation skills, Train the Trainer etc)

 

We have a brand new website at www.totalsuccess.co.uk which contains all of our course information.

 

Book now to be included in our free draw for tickets to West End Theatre, Chelsea Flower Show and Royal Opera House

 

Book your own dates for our courses!

Looking for a course but canít find the date you need? Well, look no further. If you have two or more people who wish to attend the same course but you canít find anyone who is running a course on that day Ė we will try to run it for you on the day you require at our normal open course rates. Contact us for further details.

"Enthusiastic, Highly knowledgeable trainer... Able to articulate ideas into practical scenarios"

Rob Gilbert, Office Canopy Group, New Manager Course, February 2011

HOME PAGE BOOKING A COURSE
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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

Executive Coaching - Our bespoke 1-2-1-training programme

Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Customer Service and Customer Care (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation inc The Equality Act 2010

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation inc The Equality Act 2010

Introduction to selling (one day)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Mediation Skills (one day)

Negotiation skills (one day)

Presentation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (one day)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (one day)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

Management Training / New Manager (two days)

Training the trainer (one day) - CPD Accredited


We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations


OPEN-COURSE SCHEDULE - 2016

 

Special offer for this month only - all open courses - £295 per person + VAT

 

DOWNLOAD OPEN-COURSE BOOKING FORM

 

Course Title Apr 16 May 16 Jun 16 Jul 16 Aug 16 Sep 16 Oct 16

 Presentation Skills (one day)

 

1 3 1 1 1 1 3

Mediation Skills (One day)

 

4 4 28 26 24 26 26

Customer Service and Customer Care (one day)

 

5 5 3 5 3 5 5

Project management for non-project managers (One day)

 

21 23 20 20 18 20 25

 Leadership and Team Building (One day)

 

11 11 6 6 4 6 6

 Presentation Skills (Two days)

 

- 12-13 - 11-12 - 8-9 -

 Advanced Presentation skills (One day)

 

18 19 16 18 16 16 19

 PowerPoint Presentation Skills (One day)

 

15 17 14 14 12 14 17

 Assertiveness Skills (One day)

 

12 12 8 8 8 8 10

 Assertiveness and Managing conflict (One day)

 

29 31 27 25 23 23 13

 Dealing With Difficult People (One day)

 

7 9 7 7 5 7 7

 Time Management (One day)

13 13 13 13 11 13 14

 Time management working with Microsoft Outlook (one day)

 

20 18 15 15 15 15 24

 Train the Trainer (One day)

CPD Accredited Course

 

4 5&16 3 4 3 5 3

 Management Skills / New Manager Training (Two days)

 

14-15 - 9-10 - 8-9 - 6-7

 Coaching for Managers (One day)

 

4 4 2 4 2 2 4

 Letter and Report Writing (One day)

 

8 10 8 8 8 8 11

 Interviewing Skills (One day)

 

14 11 9 11 9 9 12

 Sales Training / Introduction to Selling (One day)

 

22 24 21 21 19 21 11

 Telephone Selling (One day)

 

27 27 24 26 24 26 14

 Appraisal Skills (One day)

 

25 25 22 22 22 22 12

 Stress Management (One day)

 

6 6 6 6 4 6 21

Disciplinary Procedures and Correcting Poor   Performance (One day)

 

14 16 29 27 25 27 18

 Negotiating Skills (One day)

 

26 17 16 20 18 20 25

 Telephone Skills/Customer Care (One day)

 

20 20 17 19 17 19 20

Time management working with Microsoft Outlook 2010 (one day)

 

28 31 27 25 23 23 19

Time Management and Stress Management (one day)

please contact the office for further information

Interviewing Skills for the Interviewee (one day)

please contact the office for further information

In-company Course Fees
All open courses can be trained as in-company courses. Our rates for in-company courses start from £895 + VAT for a one-day course. Please contact us to enquire about how we can supply you with a bespoke training course

DOWNLOAD IN-HOUSE BOOKING FORM

 

Seminars/ Conferences

If there are others in your organisation who would benefit from our courses, we would be delighted to discuss our range of in-house seminars. These can be tailor-made to suit your requirements and we offer flexible rates to suit your budget. Please contact us to discuss.


Fill out our Booking Information form for further information


Enter your full details including telephone number in the box below, detailing course requirements - Please don't forget to include your e-mail address or we will be unable to add your details

 

 


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OUR PREVIOUS CLIENTS INCLUDE:

 

Rothschild

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance

HOME PAGE BOOKING A COURSE
-DATES&PRICES-

EXECUTIVE COACHING

TRAINING PODCASTS TRAINING MATERIALS
-BUY ONLINE-
CLIENT TESTIMONIALS FAQs OUR UNIQUE SERVICES CONTACT US

 

TOTAL SUCCESS PAGES:

Site Navigation aid - Links to all our web pages are listed below

 

- Training Pages -

Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care

- Newsletter Pages -

Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -

- NEW Newsletter Pages -

Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules - The equality act 2010