Total Success

A different type of training

 

For more information:

 email us: tsuccess@dircon.co.uk

call us on (+44) 020 8269 1177 or fax us on (+44) 020 8305 0555

 

Thank you for visiting Total Success Training

 

Special offer for this month only - all open courses - £295 per person + VAT - click HERE for the dates and details

 

We have a brand new website at www.totalsuccess.co.uk which contains all of our course information

 

plus

 

Special offers

A chance to win a Free Training Course

Free training resources including our new Bite-size training packs

Be included in our free draw for tickets to Chelsea Flower Show and Royal Opera House

NEWSLETTER: PRESENTATION SKILLS

Definition of a Presentation

Our presentation courses are planned to significantly improve presentation skills to allow delegates of all levels to be able to make powerful presentations.  The presentation seminars that we provide are packed full of presentation tips and techniques that demonstrate strategies which will show delegates how to reduce nerves in presentations and to allow them to present confidently when presenting to clients or colleagues. Our presentation skills workshops are designed not just to show delegates how to make a simple presentation: they are designed to show delegates how to create a successful presentation also maximising the applications of PowerPoint to make great presentations Presentation training will allow delegates to build on their presenting skills; make better presentations; enjoy making presentations and teach delegates how to present successfully.  Delegates who have taken our Presentation Courses have expressed how much they enjoyed the variety in our presentation skills training and now feel confident to present in any situation.

Total Success can help you improve your presenting skills, allowing you to become a better and more confident presenter. Our courses are designed to develop a delegate's body language and voice projection, and how to create an effective, persuasive and powerful presentation using various methods, such as visual aids. To improve your communications and effective presentation skills and to gain confidence when speaking, sign up to our course today.

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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

EXECUTIVE COACHING One-to-one leadership and management coaching

Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation

Introduction to selling (two days)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Negotiation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (two days)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (two days)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

The New Manager (six days)

Training the trainer (one day)


We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

Definition of a presentation

A structured, prepared and speech-based means of communicating information, ideas, or arguments to a group of interested people in order to inform or persuade them

No presentation will achieve its desired level of success unless the presenter gets the audience to:

  1. HEAR what we have to say (or see what we have to show them)
  2. UNDERSTAND what we mean
  3. AGREE with what they have heard
  4. TAKE ACTION in accordance with our over all objectives

It is important to make your presentation last in the audiences minds because people will forget:

38% in 2 days, 65% in 8 days, 75% in 30 days

These are the points to remember if you want people to remember your presentation:

  • The first and last impressions made to them are both positive and favourable
  • Points are made of special interest to them
  • Giving an overview before moving onto the points of detail
  • More than one sense is stimulated e.g. speech and visual aids
  • You seek their feedback
  • Talking about their problems and requirements

There are many factors to take into account when communicating effectively and the following are the essentials of good communication

  1. Unless someone hears what you have to say, there is no communication
  2. You do not communicate with just words, the whole person that you are comes with them
  3. Talk to people in terms of their own experience and they will listen to you
  4. When you have difficulty in getting through to people, it is a sign that your own communication and thinking is confused, not theirs
  5. When you fail to communicate it is not the words that need straightening out, it is the thoughts behind them
  6. Know what your listener expects to see and hear before you start to talk
  7. Your communication is always more valuable if you appeal to the values and aspirations of your audience

A good presentation has a clearly defined structure and, if followed can allow anyone to present in a relaxed, clear and interesting way. Excellent presentations will always follow this structure:

1. Beginning

"Tell ‘em what your going to tell ‘em"

  • Getting attention

  • Building rapport

  • Statement of theme

  • Audience needs

2. Middle

"Tell ‘em"

  • Points to be made

  • How will they benefit the audience?

  • Support material, examples, third party references, visual aids

  • Possible audience objections

3. End

"Tell ‘em what you’ve told ‘em" .

  • Reiterate the theme

  • Summary of points

  • Closing words and commitment

The deciding factor any presentation is the answer to the following question:

"Were my aims and objectives achieved? Did I get the audience to do/think/feel what I wanted them to?"

 

Click here for more information about

Presentation skills courses

Presentation tips and techniques

How to structure a presentation

Overcoming presentation nerves

 

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OUR PREVIOUS CLIENTS INCLUDE:

 

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance

HOME PAGE BOOKING A COURSE
-DATES&PRICES-
TRAINING PODCASTS TRAINING MATERIALS
-BUY ONLINE-
CLIENT TESTIMONIALS FREE TRAINING NEWSLETTER FAQs OUR UNIQUE SERVICES CONTACT US

 

TOTAL SUCCESS PAGES:

Site Navigation aid - Links to all our web pages are listed below

 

- Training Pages -

Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care

- Newsletter Pages -

Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -

- NEW Newsletter Pages -

Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules