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The ability to train staff is one of the essential skills of the effective manager. Whether by one to one coaching or in group sessions the training must have identifiable objectives, be well structured and include elements of evaluation for it to be truly effective. Our train the trainer course objective is to enable delegates to design, train, evaluate and follow up effective training programmes. They will also learn how to design training of any length for groups of varying sizes, learning styles and experience. We focus on delivery skills (effective body language and voice projection) and also teach classic techniques about handling difficult trainees and controlling the group Train the Trainer and Presentation skills are two of the courses trained by Total Success Training, a training consultancy specialising in communication training and management skills in London and throughout the UK. Click here if you need more information regarding presentation skills course information.
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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS Appraisal skills (one day) - updated to include new legislation Assertiveness Skills (one day) Assertiveness and managing conflict (one day) Coaching for managers (one day) Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation Dealing with difficult people (one day) Interviewing skills (one day) - updated to cover current legislation Sales Course / Introduction to selling (one day) Leadership and team building (one day) Letter and report writing (one day) - updates include writing e-mails Negotiation skills (one day) Presentation skills (two days) PowerPoint Presentation skills (one day) Advanced Presentation skills (one day) Project planning for non-project managers (one day) Stress Management (one day) Telesales and Telemarketing (one day) Telephone skills and customer care (one day) Time Management (one day) Time management working with Microsoft Outlook (one day) Time management working with Microsoft Outlook 2007 (one day) Management Training / New Manager (two days) Training the trainer (one day) We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles How to structure a presentation Time management and working from home Assertiveness Self Assertion Analysis Customer Service on the telephone Telephone skills and Customer Care Organisational stress management Planning an appraisal and setting objectives Giving feedback in an appraisal The power of attitude in selling PowerPoint presentation tips and techniques |
WHO WILL BENEFIT FROM THE COURSE? Anyone who needs to train staff members to perform competently and confidently. Past delegates include
“Yet another very useful and well presented training session.” Vincent White, Selection Services
“I thoroughly enjoyed the day and found it to be extremely useful and thought provoking. Thank you VERY MUCH.” Helen Casey, Energy Conservation and Solar Centre
TRAINING THE TRAINER COURSE AGENDA Morning - 9.30-1.00
Afternoon - 2.00-5.30
Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.
Why choose Total Success for your training?
All open courses are trained in Central London at the St Giles Hotel. Each delegate receives a comprehensive training workbook that doubles as an open course manual. Courses run from 9.30-5.30 with lunch and refreshments provided.
IN-COMPANY COURSES Total Success have developed a series of in-house training modules. These are designed so that an organisation can pick the training which is more applicable to its own needs and budget. Please call us to discuss your specific requirements
If you require information on our other courses, please click on the following links: How to structure a presentation
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OUR PREVIOUS CLIENTS INCLUDE:
Rothschild Thames Valley Police National Air Traffic Control Tesco Luton Borough Council Legal Services Commission Remploy Physiological Society British Retail Consortium University of East London Amnesty International Hyde Housing Carbon Trust Glaxo Smith Kline Game Conservancy Trust Serco Docklands Light Railway Suffolk County Council Thale Translink Tennyson Group Goldman Sachs Merseyside Police Mencap Renaissance Hotels Berners Hotel South East Essex College Johnson and Johnson Ernst and Young Toshiba London Borough of Greenwich Direct Line Insurance Rank Leisure Epilepsy Society Lloyds of London Bank of America Level 3 Communications Abbey Life Thistle Hotels Tetrapak Informa Group Marcus Evans Legal and General Nationwide Building Society Eurostar HJ Heinnz Halifax Barclays Global Investors BAE Systems Holmes Place Health Clubs Action Energy and the Carbon Trust British Airways STA Travel Ernst and Young London Borough of Greenwich The Royal Society Cancer Research The Film Council Pfizer Diageo London Chamber of Commerce Metro Newspaper Universal Pictures Nestle London Borough of Lambeth British Gas Age Concern ICI St John's Ambulance |
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| HOME PAGE |
BOOKING A COURSE -DATES&PRICES- |
TRAINING PODCASTS |
TRAINING MATERIALS -BUY ONLINE- |
CLIENT TESTIMONIALS | FREE TRAINING NEWSLETTER | FAQs | OUR UNIQUE SERVICES | CONTACT US |
